Operations Manager
3.
0 Quick Apply Full-time 13 hours ago Full Job Description Description:
POSITION SUMMARY Company Driver Managers focus on representing the best interests of both the Driver and the company.
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:
Communicate proactively and quickly to Planners, CSRs, and Drivers.
Build relationships with Drivers to understand their expectations and preferences.
Manages revenue and mileage goals for each driver and the fleet as a whole.
Counsels drivers who are not meeting metric goals/expectations.
Directly influences the routes assigned to the drivers for optimal success for the driver and company.
Oversees MPG performance for each driver and fleet as a whole.
Coaches all drivers who perform below MPG goals/expectations.
Understand and actively work with customer-issued scorecards to improve customer service and meet customer expectations Solicit business from a specific or assigned number of customers by using daily available capacity.
Serve as an extension of Sales to expand business revenue by exploring all dedicated and logistics opportunities with Customers.
Help Drivers experience good weeks and good weekends Determines which drivers may require termination based on poor performance.
Work with designated department personnel to successfully dispatch loads; understand Hours of Service (HOS) requirements to identify pickup and delivery opportunities which assist in meeting customer needs and transporting freight in a timely manner.
Update ETA's accurately and timely.
Update Total Mail accurately and timely Alertly manage phone calls and phone messages Provide warnings to CSRs and Planners when a Driver is going to be late or if the Driver has been sitting too long (detention) at a location.
Ensure the Driver performs safely.
Regular and predictable attendance Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations and perform other duties as assigned by leadership.
OTHER SIGNIFICANT JOB FUNCTIONS INCLUDE:
Focus on good starts to each week (Monday mornings).
Help the Driver understand the plan.
And look ahead for the Driver ensuring that he/she will have a good week.
Sell the loads to the Drivers Ensure Driver's acceptance of a load.
Establish clear expectations for Drivers when they first begin at Venture Transport.
Counsel/mentor/lead drivers Update Expirations and Driver Statuses accurately and timely Help Safety and Maintenance departments with safe equipment.
Utilize Trip Alert to quickly evaluate red flag situations.
Comply with company policies and procedures and all applicable laws and regulations.
Additional duties as assigned Requirements:
REQUIRED EDUCATION / EXPERIENCE Bachelor's Degree or commensurate industry experience.
PREFERRED EDUCATION / EXPERIENCE Bachelor's degree, preferably in Logistics, Supply Chain, Transportation, Business, or any combination and experience, which would provide equivalent background REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.
) Knowledgeable of the Transportation, Operations, and/or Logistics industries Ability to resolve conflict and problems diplomatically Ability to handle criticism positively without emotion Knowledge of TMW Office Suite OTHER INFORMATION The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform.
Position Descriptions may be changed or revised by the Company from time to time at its sole discretion.
This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company.
Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee's employment relationship with the Company is at-will.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Quick Apply Full-time 13 hours ago Full Job Description Description:
POSITION SUMMARY Company Driver Managers focus on representing the best interests of both the Driver and the company.
ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:
Communicate proactively and quickly to Planners, CSRs, and Drivers.
Build relationships with Drivers to understand their expectations and preferences.
Manages revenue and mileage goals for each driver and the fleet as a whole.
Counsels drivers who are not meeting metric goals/expectations.
Directly influences the routes assigned to the drivers for optimal success for the driver and company.
Oversees MPG performance for each driver and fleet as a whole.
Coaches all drivers who perform below MPG goals/expectations.
Understand and actively work with customer-issued scorecards to improve customer service and meet customer expectations Solicit business from a specific or assigned number of customers by using daily available capacity.
Serve as an extension of Sales to expand business revenue by exploring all dedicated and logistics opportunities with Customers.
Help Drivers experience good weeks and good weekends Determines which drivers may require termination based on poor performance.
Work with designated department personnel to successfully dispatch loads; understand Hours of Service (HOS) requirements to identify pickup and delivery opportunities which assist in meeting customer needs and transporting freight in a timely manner.
Update ETA's accurately and timely.
Update Total Mail accurately and timely Alertly manage phone calls and phone messages Provide warnings to CSRs and Planners when a Driver is going to be late or if the Driver has been sitting too long (detention) at a location.
Ensure the Driver performs safely.
Regular and predictable attendance Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations and perform other duties as assigned by leadership.
OTHER SIGNIFICANT JOB FUNCTIONS INCLUDE:
Focus on good starts to each week (Monday mornings).
Help the Driver understand the plan.
And look ahead for the Driver ensuring that he/she will have a good week.
Sell the loads to the Drivers Ensure Driver's acceptance of a load.
Establish clear expectations for Drivers when they first begin at Venture Transport.
Counsel/mentor/lead drivers Update Expirations and Driver Statuses accurately and timely Help Safety and Maintenance departments with safe equipment.
Utilize Trip Alert to quickly evaluate red flag situations.
Comply with company policies and procedures and all applicable laws and regulations.
Additional duties as assigned Requirements:
REQUIRED EDUCATION / EXPERIENCE Bachelor's Degree or commensurate industry experience.
PREFERRED EDUCATION / EXPERIENCE Bachelor's degree, preferably in Logistics, Supply Chain, Transportation, Business, or any combination and experience, which would provide equivalent background REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.
) Knowledgeable of the Transportation, Operations, and/or Logistics industries Ability to resolve conflict and problems diplomatically Ability to handle criticism positively without emotion Knowledge of TMW Office Suite OTHER INFORMATION The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform.
Position Descriptions may be changed or revised by the Company from time to time at its sole discretion.
This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company.
Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee's employment relationship with the Company is at-will.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
