Customer Service Representative I - Airport
Temple, TX Temple, TX Full-time Full-time $17.
71 - $18.
06 an hour $17.
71 - $18.
06 an hour 2 days ago 2 days ago 2 days ago Ready to Start Your Career with the City of Temple? Summary Responsible for working on the phone and in person to provide airport information.
Provides customers with assistance throughout the different departments within the airport.
Increases customer satisfaction by responding quickly to requests.
Maintains neat work area at the customer service desk, the lobby, Pilot's Lounge, and FBO amenities.
Essential Duties and Responsibilities Provides welcoming service to customers Greets internal and external customers in a professional manner Records customers' information and preferences into the computer system Develops repeat customers by delivering exceptional service Prepares for incoming aircraft by ensuring customer requests have been fulfilled and necessary staff is available upon plane arrival Receives fuel order requests and partners with the line service team to fulfil order timely Invoices for services rendered through Total Aviation Software (TAS) system to customers, pilots, and transients Communicates clearly over radio, in person, and over the phone Maintains neat work area at the customer service desk, the lobby, Pilot's Lounge, and FBO amenities Follows policy, procedures, and safety guidelines Performs other duties as assigned Minimum Qualifications High school diploma or GED equivalent One year of customer service experience in airport environment or related area Able to pass an airport driver's test for driving in an Air Operations Area Certificates, Licenses, Registration Valid Driver License Thank you for your interest in the position.
Please note only those selected for an interview will be contacted.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
71 - $18.
06 an hour $17.
71 - $18.
06 an hour 2 days ago 2 days ago 2 days ago Ready to Start Your Career with the City of Temple? Summary Responsible for working on the phone and in person to provide airport information.
Provides customers with assistance throughout the different departments within the airport.
Increases customer satisfaction by responding quickly to requests.
Maintains neat work area at the customer service desk, the lobby, Pilot's Lounge, and FBO amenities.
Essential Duties and Responsibilities Provides welcoming service to customers Greets internal and external customers in a professional manner Records customers' information and preferences into the computer system Develops repeat customers by delivering exceptional service Prepares for incoming aircraft by ensuring customer requests have been fulfilled and necessary staff is available upon plane arrival Receives fuel order requests and partners with the line service team to fulfil order timely Invoices for services rendered through Total Aviation Software (TAS) system to customers, pilots, and transients Communicates clearly over radio, in person, and over the phone Maintains neat work area at the customer service desk, the lobby, Pilot's Lounge, and FBO amenities Follows policy, procedures, and safety guidelines Performs other duties as assigned Minimum Qualifications High school diploma or GED equivalent One year of customer service experience in airport environment or related area Able to pass an airport driver's test for driving in an Air Operations Area Certificates, Licenses, Registration Valid Driver License Thank you for your interest in the position.
Please note only those selected for an interview will be contacted.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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