Medical Records Technician (ROI)

Incumbent will process all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE).
Evaluates validity of each request.
Determines which information is to be released in compliance with existing laws (Privacy Act of 1974, Freedom of Information Act, and Health Insurance Portability and Accountability Act).
Ensures that proper authorization exists before release is made.
Processes the request to the requesting agency or individual.
Inputs all requests into the ROI computer package for logging and tracking of these requests.
Receives and directs callers and visitors.
Receives and/or gives out forms and assists visitors and/or callers with the completion of forms or documents.
Responds to questions from patients concerning services.
Provides advisory and technical assistance to patients, administrative staff, and professional staff regarding release of information.
Inquiries vary widely and information given requires explanation of office functions, describing specific requirements, providing basic instructions, or a similar degree of detail.
Searches records or files to compose responses, including electronic searches to retrieve and summarize hard-to-locate data.
Locates materials that would verify information given.
Responds to routine requests for release of patient information.
Selects and compiles information from health records and prepares correspondence, typically using standard form or standard formats for letters.
Ensures the information released is limited to what is specifically authorized and to the person or agency.
The duties in this position are primarily advisory and technical in nature.
Incumbent is responsible for evaluating the adequacy of each completed authorization form.
Screens each request for information to determine urgency and assures that most urgent requests are completed first using established priority systems.
Personally greets Veterans /visitor, assisting them in determining the exact nature of the request and whether the information requested can be released.
Work Schedule:
Monday-Friday 8:
to 4:
Functional Statement Title/ Medical Records Technician (ROI)

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